|Department:||Product Strategy and Development|
The Senior Business Analyst has a leadership role in various assignments in Customer Service and supports both external and internal customers. A high level of knowledge of ATPCO’s product portfolio and basic knowledge of airline fare management or revenue accounting practices is required.
The Senior Business Analyst is considered a subject matter expert in his/her responsibilities. He/she leads others by creating and/or ensuring established business processes and procedures are followed. Essential job duties include:
4-year college degree, or high school diploma with equivalent experience
Three or more years of experience in a customer/data/product support role; Airline Revenue Management/Revenue Accounting expertise is a plus.
Analytical - Excellent research, analytical, and problem solving skills; Sees problem resolution through to successful completion
Teamwork - A team player able to work with business personnel, customers and technical staff
Organizational - Must be able to handle multiple tasks simultaneously; Able to prioritize and maintain an organized work area; Provide leadership for projects and tasks; Highly motivated, continually seeking new responsibilities; Can work independently or in a team environment; Learns new tasks in a short time frame and retains acquired knowledge
PC Skills - Proficient use of a PC, including experience in the use of Microsoft Suite of tools – MS Word, Excel, PowerPoint, Access etc.
Applicant Tracking System Powered by